This Privacy Policy was last updated on September 15th, 2020.
We at PocketEdu (“we”, “us”) respect your privacy and want you to understand how we collect, use,
and share data about you. This Privacy Policy covers our data collection practices and describes
your rights to access, correct, or restrict our use of your personal data.
Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit
or use the PocketEdu website, mobile applications, APIs or related services (the “Services”).
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services
if you don’t agree with this Privacy Policy or any other agreement that governs your use of the
Services.
1. What Data We Get
We collect certain data from you directly, like information you enter yourself, data about your
participation in our educational courses. We also collect some data automatically, like information
about your device and what parts of our Services you interact with or spend time using.
1.1 Data You Provide to Us
We may collect different data from or about you depending on how you use the Services. Below are
some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we
collect any data you provide directly, including:
The data listed above is stored by us and associated with your account.
Account Data
In order to use certain features (like enrolling in a course), you need to create a user account.
When you create or update your account, we collect and store the data you provide, like your email
address, password, gender, and date of birth, and assign you a unique identifying number (“Account
Data”).
Profile Data
You can also choose to provide profile information like a photo, headline, website link, social
media profiles, or other data.
Shared Content
Parts of the Services let you interact with other users or share content publicly, including by
posting reviews on a course page, asking or answering questions, sending messages to other users.
Such shared content may be publicly viewable by others depending on where it is posted.
Course Data
When you enroll in and take courses, we collect certain data including which courses, assignments
and quizzes you’ve started and completed; answers to questions, and other items submitted.
User Payment Data
If you make purchases, we collect certain data about your purchase (such as your name and zip code)
as necessary to process your order. You must provide certain payment and billing data directly to
our payment processing partners, including your name, credit card information, billing address, and
zip code.
Promotions, and Surveys
We may invite you to complete a survey or participate in a promotion, either through the Services or
a third-party platform. If you participate, we will collect and store the data you provide as part
of participating, such as your name, email address, date of birth, or phone number. That data is
subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in
another privacy policy. The data collected will be used to administer the promotion or survey. Where
we use a third-party platform to administer a survey or promotion, the third party’s privacy policy
will apply.
Communications and Support
If you contact us for support or to report a problem or concern (regardless of whether you have
created an account), we collect and store your contact information, messages, and other data about
you like your name, email address, location, operating system, IP address, and any other data you
provide or that we collect through automated means (which we cover below). We use this data to
respond to you and research your question or concern, in accordance with this Privacy Policy.
1.2 Data We Collect through Automated Means
When you access the Services (including educational platforms and courses), we collect certain data
by automated means, including:
System Data
Technical data about your computer or device, like your IP address, device type, operating system
type and version, unique device identifiers, browser, browser language, domain and other systems
data, and platform types (“System Data”).
Usage Data
Usage statistics about your interactions with the Services, including courses accessed, time spent
on pages or the Service, pages visited, features used, your search queries, click data, date and
time, and other data regarding your use of the Services (“Usage Data”).
Approximate Geographic Data
An approximate geographic location, including information like country, city, and geographic
coordinates, calculated based on your IP address.
The data listed above is collected through the use of server log files and tracking technologies, as
detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated
with your account.
2. How We Get Data About You
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the
data listed above. Some of these tools offer you the ability to opt out of data collection.
2.1 Cookies and Data Collection Tools
PocketEdu and service providers acting on our behalf (like Google Analytics, Facebook Pixel and
third party advertisers) use server log files and automated data collection tools like cookies,
tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data
Collection Tools”) when you access and use the Services. These Data Collection Tools automatically
track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the
Services. In some cases, we tie data gathered through those Data Collection Tools to other data that
we collect as described in this Privacy Policy.
We use cookies (small files that websites send to your device to uniquely identify your browser or
device or to store data in your browser) for things like analyzing your use of the Services,
personalizing your experience, making it easier to log into the Services, and recognizing you when
you return. We use web beacons (small objects that allow us to measure the actions of visitors and
users using the Services) for things like identifying whether a page was visited, identifying
whether an email was opened, and advertising more efficiently by excluding current users from
certain promotional messages or identifying the source of a new mobile app download.
PocketEdu uses the following types of cookies:
• Preferences: cookies that remember data about your browser and preferred settings that affect the
appearance and behavior of the Services (like your preferred language).
• Security: cookies used to enable you to log in and access the Services; protect against fraudulent
logins; and help detect and prevent abuse or unauthorized use of your account.
• Functional: cookies that store functional settings (like the volume level you set for video
playback).
• Session State: cookies that track your interactions with the Services to help us improve the
Services and your browsing experience, remember your login details, and enable processing of your
course purchases. These are strictly necessary for the Services to work properly, so if you disable
them then certain functionalities will break or be unavailable.
You can set your web browser to alert you about attempts to place cookies on your computer, limit
the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use
some or all features of the Services, and your experience may be different or less functional.
2.2 Analytics
We use third-party browser and mobile analytics services like Google Analytics on the Services.
These services use Data Collection Tools to help us analyze your use of the Services, including
information like the third-party website you arrive from, how often you visit, events within the
Services, usage and performance data, and where the application was downloaded from. We use this
data to improve the Services, better understand how the Services perform on different devices, and
provide information that may be of interest to you.
2.3 Online Advertising
We use third-party advertising services like Facebook, Google’s ad services, and other ad networks
and ad servers to deliver advertising about our Services on other websites and applications you use.
The ads may be based on things we know about you, like your Usage Data and System Data (as detailed
in Section 1), and things that these ad service providers know about you based on their tracking
data. The ads can be based on your recent activity or activity over time and across other sites and
services, and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking
technologies on your computer, phone, or other device to collect data about your use of our
Services, and may access those tracking technologies in order to serve these tailored advertisements
to you. To help deliver tailored advertising, we may provide these service providers with a hashed,
anonymized version of your email address (in a non-human-readable form) and content that you share
publicly on the Services.
3. What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, troubleshoot issues,
secure against fraud and abuse, improve and update our Services, analyze how people use our
Services, serve personalized advertising, and as required by law or necessary for safety and
integrity.
We use the data we collect through your use of the Services to:
• Provide and administer the Services, including to display customized content and facilitate
communication with other users;
• Process your requests and orders for courses, products, specific services, information, or
features;
• Communicate with you about your account by:
Responding to your questions and concerns;
Sending you administrative messages and information about changes to our Service, and updates
to our agreements;
Sending you information and in-app messages about your progress in courses, new services, new
features, promotions, newsletters, and other available courses (which you can opt out of at any
time);
Sending push notifications to your wireless device to provide updates and other relevant
messages (which you can manage from the “options” or “settings” page of the mobile app);
• Manage your account preferences;
• Facilitate the Services’ technical functioning, including troubleshooting and resolving issues,
securing the Services, and preventing fraud and abuse;
• Solicit feedback from users;
• Market and administer surveys and promotions administered or sponsored by PocketEdu;
• Learn more about you by linking your data with additional data through third-party data providers
or analyzing the data with the help of analytics service providers;
• Identify unique users across devices;
• Tailor advertisements across devices;
• Improve our Services and develop new products, services, and features;
• Analyze trends and traffic, track purchases, and track usage data;
• Advertise the Services on third-party websites and applications;
• As required or permitted by law; or
• As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or
integrity of our users, employees, third parties, the public, or our Services.
4. Who We Share Your Data With
We share certain data about you with other users, companies performing services for us, our business
partners, analytics and data enrichment providers, companies helping us run promotions and surveys,
and advertising companies who help us promote our Services. We may also share your data as needed
for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data
in other ways if it is aggregated or de-identified or if we get your consent.
We may share your data with third parties under the following circumstances or as otherwise
described in this Privacy Policy:
• With Other Users: Depending on your settings, your shared content and profile data may be publicly
viewable, including to other users. If you ask a question to another user, your information
(including your name) may also be publicly viewable by other users depending on your settings.
• With Service Providers, Contractors, and Agents: We share your data with third-party companies who
perform services on our behalf, like payment processing, data analysis, marketing and advertising
services (including retargeted advertising), email and hosting services, and customer services and
support. These service providers may access your personal data and are required to use it solely as
we direct, to provide our requested service.
• With Business Partners: We have agreements with other websites and platforms to distribute our
Services and drive traffic to PocketEdu. Depending on your location, we may share your data with
these partners.
• With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools
like Google Analytics we share certain contact information, Account Data, System Data, Usage Data
(as detailed in Section 1), or de-identified data as needed. De-identified data means data where
we’ve removed things like your name and email address and replaced it with a token ID. This allows
these providers to provide analytics services or match your data with publicly-available database
information (including contact and social information from other sources). We do this to communicate
with you in a more effective and customized manner.
• To Administer Promotions and Surveys: we may share your data as necessary to administer, market,
or sponsor promotions and surveys you choose to participate in, as required by applicable law, or in
accordance with the rules of the promotion or survey.
• For Advertising: If we decide to offer advertising in the future, we may use and share certain
System Data and Usage Data with third-party advertisers and networks to show general demographic and
preference information among our users. We may also allow advertisers to collect System Data through
Data Collection Tools (as detailed in Section 2.1), and to use this data to offer you targeted ad
delivery to personalize your user experience (through behavioral advertising) and undertake web
analytics. Advertisers may also share with us the data they collect about you. Note that if you opt
out, you’ll continue to be served generic ads.
• For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole
discretion) have a good faith belief that the disclosure is:
Permitted or required by law;
Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid
request;
Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal
agreements;
Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or
rule or regulation), or security or technical issues; or
Reasonably necessary in our discretion to protect against imminent harm to the rights,
property, or safety of PocketEdu, our users, employees, members of the public, or our
Services.
We may also disclose data about you to our auditors and legal advisors in order to assess our
disclosure obligations and rights under this Privacy Policy.
5. Security
We use appropriate security based on the type and sensitivity of data being stored. As with any
internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect
your password and to contact us if you suspect any unauthorized access to your account.
PocketEdu takes appropriate security measures to protect against unauthorized access, alteration,
disclosure, or destruction of your personal data that we collect and store. These measures vary
based on the type and sensitivity of the data. Unfortunately, however, no system can be 100%
secured, so we cannot guarantee that communications between you and PocketEdu, the Services, or any
information provided to us in connection with the data we collect through the Services will be free
from unauthorized access by third parties. Your password is an important part of our security
system, and it is your responsibility to protect it. You should not share your password with any
third party, and if you believe your password or account has been compromised, you should change it
immediately and contact [email protected] with any
concerns.
6. Your Rights
You have certain rights around the use of your data, including the ability to opt out of promotional
emails, cookies, and collection of your data by certain analytics providers. You can update or
terminate your account from within our Services, and can also contact us for individual rights
requests about your personal data. Parents who believe we’ve unintentionally collected personal data
about their underage child should contact us for help deleting that information.
6.1 Your Choices About the Use of Your Data
You can choose not to provide certain data to us, but you may not be able to use certain features of
the Services.
• To stop receiving promotional communications from us, you can opt out by using the unsubscribe
mechanism in the promotional communication you receive. Note that regardless of your email
preference settings, we will send you transactional and relationship messages regarding the
Services, including administrative confirmations, order confirmations, important updates about the
Services, and notices about our policies.
• The browser or device you use may allow you to control cookies and other types of local data
storage. Your wireless device may also allow you to control whether location or other data is
collected and shared.
6.2 Accessing, Updating, and Deleting Your Personal Data
You can access and update your personal data that PocketEdu collects and maintains as follows:
• To update data you provide directly, log into your account and update your account at any time.
• To terminate your account:
If you have any issues terminating your account, email us at [email protected]
Please note: even after your account is terminated, some or all of your data may still be
visible to others, including without limitation any data that has been (a) copied, stored, or
disseminated by other users (including in course comment); (b) shared or disseminated by you or
others (including in your shared content); or (c) posted to a third-party platform. Even after
your account is terminated, we retain your data for as long as we have a legitimate purpose to
do so (and in accordance with applicable law), including to assist with legal obligations,
resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to
this Privacy Policy after your account has been terminated.
6.3 Our Policy Concerning Children
We recognize the privacy interests of children and encourage parents and guardians to take an active
role in their children’s online activities and interests. Children under 18 should not use the
Services. If we learn that we’ve collected personal data from a child under those ages, we will take
reasonable steps to delete it.
Parents who believe that PocketEdu may have collected personal data from a child under those ages
can submit a request that it be removed to [email protected].
7. Modifications to This Privacy Policy
From time to time, we may update this Privacy Policy. Unless stated otherwise, modifications will
become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any
change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be
bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy
Policies.
7.2 Interpretation
Any version of this Privacy Policy in a language other than English is provided for convenience. If
there is any conflict with a non-English version, you agree that the English language version will
prevail.
7.3 Questions
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to
contact our team [email protected] . You can also send
postal mail to us at 2581 Broadway, Suite 183, New York, NY 10025, USA.
Cookie Policy
This Cookie Policy was last updated on September 15th, 2020
What are cookies?
Cookies are small text files stored by your browser as you browse the internet. They can be used to
collect, store, and share data about your activities across websites, including on PocketEdu.
Cookies also allow us to remember things about your visits to PocketEdu and to make the site easier
to use.
We use both session cookies, which expire after a short time or when you close your browser, and
persistent cookies, which remain stored in your browser for a set period of time. We use session
cookies to identify you during a single browsing session, like when you log into PocketEdu. We use
persistent cookies where we need to identify you over a longer period, like when you request that we
keep you signed in.
Why does PocketEdu use cookies and similar technologies?
We use cookies and similar technologies like web beacons, pixel tags, or local shared objects
(“flash cookies”), to deliver, measure, and improve our services in various ways. We use these
cookies both when you visit our site and services through a browser and through our mobile app. As
we adopt additional technologies, we may also gather additional data through other methods.
We use cookies for the following purposes:
Authentication and security
• To log you into PocketEdu
• To protect your security
• To help detect and fight spam, abuse, and other activities that violate PocketEdu’s agreements
For example, cookies help authenticate your access to PocketEdu and prevent unauthorized parties
from accessing your accounts.
Preferences
• To remember data about your browser and your preferences
• To remember your settings and other choices you’ve made
For example, cookies help us remember your preferred language or the country you’re in, so we can
provide content in your preferred language without asking each time you visit.
Analytics and research
• To help us improve and understand how people use PocketEdu’s Services.
For example, cookies help us test different versions of PocketEdu to see which features or content
users prefer, web beacons help us determine which email messages are opened, and cookies help us see
how you interact with PocketEdu, like the links you click on.
We also work with a number of analytics partners, including Google Analytics who use cookies and
similar technologies to help us analyze how users use the Services, including by noting the sites
from which you arrive. Those service providers may either collect that data themselves or we may
disclose it to them.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser
Add-on.
Personalized content
• To customize PocketEdu with more relevant content
For example, cookies help us show a personalized list of recommended courses on the homepage.
Advertising
• To provide you with more relevant advertising
To learn more about targeting and advertising cookies and how you can opt out, visit
www.allaboutcookies.org/manage-cookies/index.html, or if you’re located in the European Union, visit
the Your Online Choices site.
Please note that where advertising technology is integrated into the Services, you may still receive
advertising on other websites and applications, but it will not be tailored to your interests.
When using PocketEdu mobile application, you may also receive tailored in-app advertisements.
Android OS and Microsoft Windows each provide its own instructions on how to control in-app tailored
advertising. For other devices and operating systems, you should review your privacy settings or
contact your platform operator.
What are my privacy options?
You have a number of options to control or limit how we and our partners use cookies:
• Most browsers automatically accept cookies, but you can change your browser settings to decline
cookies by consulting your browser’s support articles. If you decide to decline cookies, please note
that you may not be able to sign in, customize, or use some interactive features in the Services.
• Flash cookies operate differently than browser cookies, so your browser’s cookie-management tools
may not remove them. To learn more about how to manage Flash cookies, see Adobe’s article on
managing flash cookies and Website Storage Settings panel.
• To get information and control cookies used for tailored advertising from participating companies,
see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising
Alliance, or if you’re located in the European Union, visit the Your Online Choices site. To opt out
of Google Analytics’ display advertising or customize Google Display Network ads, visit the Google
Ads Settings page.
• For general information about targeting cookies and how to disable them, visit
www.allaboutcookies.org.
Updates & Contact Info
From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the
policy on our site with a new effective date. If we make any material changes, we’ll take reasonable
steps to notify you in advance of the planned change.
If you have any questions about our use of cookies, please email us at [email protected]